28 Mars Casino Terms & Conditions

These Terms and Conditions govern access to and use of the 28 Mars Casino website, gaming services, promotions and related features. By creating an account or using the services, you confirm that you have read, understood and agreed to these terms.

These terms apply together with any specific rules displayed for a game, promotion, payment method or other service. If a special rule conflicts with these terms, the special rule will apply only to the relevant activity.

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Agreement to These Terms

By accessing 28 Mars Casino, you enter into a binding agreement with the operator of the service. You must use the website in accordance with these terms, the instructions displayed on the platform and all laws applicable to you.

If you do not accept any part of this agreement, you must not register, deposit funds, play games or otherwise use the casino. Continued use after an update has been published may be treated as acceptance of the revised terms.

Who May Use the Casino

28 Mars Casino is available only to individuals aged 18 years or older. By opening an account, you confirm that you meet the minimum age requirement and are legally permitted to use online gaming services in your location.

You are responsible for checking whether access to and use of the casino is permitted where you live. We may refuse access if a person is located in a restricted jurisdiction or if we cannot establish that the service may lawfully be provided to that person.

Opening Your Account

One personal account may be created per customer unless 28 Mars Casino has expressly approved otherwise. Registration information must be accurate, complete and kept up to date. You must not register on behalf of another person or use another customer's account.

You are responsible for selecting secure login credentials and for keeping them confidential. Notify the casino promptly if you suspect unauthorised access. Transactions and activity carried out through your credentials may be attributed to you until the account is secured or closed.

Identity and Account Checks

28 Mars Casino may request documents or information to confirm your identity, age, address, payment ownership or source of funds. These checks may be required before a withdrawal, during account use or when activity requires further review.

Documents must be genuine, current and readable. Delays may occur while information is assessed. If requested verification is not provided, is incomplete or cannot be validated, the casino may restrict account functions, decline a transaction or close the account in accordance with these terms.

Funding Your Account

Deposits must be made using a payment method held in your name or otherwise authorised for your use. You must not use payment instruments belonging to another person without prior approval. The available methods, minimum amounts and processing conditions are shown on the website.

Only deposit funds that you intend to use for permitted gaming activity. A deposit may be delayed, reversed or rejected where a payment provider declines it, information is inaccurate or fraud prevention checks identify a concern. You should confirm that your bank or payment provider does not apply separate charges.

Requesting a Withdrawal

Withdrawals are processed to an account or payment method that can be linked to you, subject to verification and applicable payment rules. The casino may return funds to the original deposit method or request additional information before releasing a balance.

Any minimum withdrawal amount, processing time or transaction limit will be displayed where relevant. Pending bets, unsettled games, bonuses, wagering requirements and disputed transactions may affect the amount available for withdrawal.

Where an account balance contains funds connected with an unlawful, fraudulent or unauthorised transaction, the relevant amount may be withheld while the matter is reviewed.

Promotional Offers

Bonuses, free spins and other promotions are subject to the individual conditions published with each offer. Those conditions may specify eligibility, activation steps, expiry dates, contribution rules, maximum winnings, wagering requirements and withdrawal restrictions.

Unless a promotion states otherwise, only one offer may be used by a customer, household, device or payment method. 28 Mars Casino may cancel a bonus or adjust promotional winnings where an offer has been obtained through abuse, technical error or conduct inconsistent with its conditions.

You should read the complete promotional terms before opting in. Bonus funds are not cash and cannot be withdrawn until all applicable conditions have been satisfied.

Using the Service Properly

The casino may be used only for personal entertainment and lawful gaming. You must provide truthful information, follow game instructions and use the platform in a fair and responsible manner.

• Keep your account details accurate and secure.
• Use only payment methods you are authorised to use.
• Check game and promotion rules before participating.
• Cooperate with reasonable security and verification procedures.
• Report suspected errors, unauthorised access or irregular activity without delay.

Activities That Are Not Allowed

You must not manipulate games, exploit software defects, interfere with the website or use automated tools, bots, scripts or other systems designed to gain an improper advantage. Collusion, multi-accounting, identity misuse and fraudulent payment activity are prohibited.

It is also prohibited to launder funds, use the service for unlawful purposes, submit false documents, disguise the ownership of funds or assist another person in avoiding account restrictions. Attempts to abuse promotions or evade responsible gambling controls may be treated in the same way as completed violations.

Ownership of Casino Materials

Website content, branding, game displays, text, graphics, software and other materials made available through 28 Mars Casino are owned by, licensed to or used with permission by the relevant rights holder. Your use of the service does not transfer any intellectual property rights to you.

You may view and use the platform for its intended personal purpose. You must not copy, modify, distribute, publish, reverse engineer, frame or commercially exploit casino materials unless you have written permission or the law expressly allows it.

Limits on Responsibility

The casino aims to provide a reliable service, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, telecommunications failures, software faults, payment provider issues, events outside reasonable control or other operational circumstances.

To the extent permitted by applicable law, 28 Mars Casino is not responsible for losses caused by inaccurate information supplied by you, misuse of your account, interruptions outside its control or failure to protect your credentials. Nothing in these terms removes rights or protections that cannot lawfully be excluded.

Games involve financial risk. You should never treat gaming as a way to earn income or recover losses.

When Access May Be Restricted

28 Mars Casino may suspend, limit or close an account where it reasonably considers that these terms have been breached, verification remains incomplete, activity presents a security concern or the account is connected with prohibited conduct.

Access may also be restricted at your request, including for responsible gambling reasons. During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable. Any remaining balance will be considered after relevant checks, subject to lawful deductions, disputed amounts and applicable promotional conditions.

How Information Is Handled

Personal information is collected and used to operate the account, process payments, provide customer support, conduct verification, maintain security and meet applicable obligations. Information may be shared with payment providers, technology suppliers and professional advisers where necessary for these purposes.

Data is handled in accordance with the casino's applicable privacy information. You should ensure that registration details remain accurate and notify the casino if they change. Security measures are applied, but no online transmission or storage method can be guaranteed to be completely secure.

Safer Gambling Practices

Gambling should remain an affordable form of entertainment. Set a budget and time limit before you play, take regular breaks and avoid chasing losses. Do not gamble with money needed for essential expenses.

If gaming stops feeling enjoyable or becomes difficult to control, use the available account restriction or self-exclusion options and seek independent support. You may ask 28 Mars Casino about measures that can help limit access, deposits or play. Age restrictions and responsible gambling controls must not be bypassed through another person's account.

Changes to This Agreement

These terms may be updated to reflect changes to the service, games, payment arrangements, security procedures or applicable requirements. The latest version will be made available on the website, together with its effective date where appropriate.

Where a change materially affects your use of the service, you should review it before continuing. If you do not agree with an update, your remedy is to stop using the account and request closure, subject to completion of any necessary verification or transaction review.

Contacting 28 Mars Casino

For questions about these terms, account verification, payments, withdrawals, promotions or responsible gambling controls, contact 28 Mars Casino at support@28mars-casino-au.online. Include enough information for your request to be understood, but do not send passwords or unnecessary payment details.

Customer support may request additional information to confirm that a request comes from the account holder. These terms do not limit any rights you may have under applicable Australian law or other mandatory rules that apply to your use of the service.

Last updated: 2 September 2026